Want your images back? Sure... That'll be $5!

337 points · 133 comments on HN · read original →

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Photobucket charges $5/month to access user-uploaded images, leading to an empty account.

The author logs into an old Photobucket account hoping to retrieve nostalgic images, but hits a $5/month paywall. They pay, only to find the account empty. A 48-hour refund policy exists but is noticed too late. The author cancels the subscription, losing $5 in the process. The article criticizes the dark pattern of a monthly subscription for a one-time action.

What commenters are saying

Commenters share similar experiences. Several point out GDPR data portability requests as a free alternative, though this may not apply to non-EU users. Others suggest chargebacks, noting the small amount would cost Photobucket more. One commenter says account deletion before subscribing allows free data download. A minority defends the company's right to charge for storage.