If coding has been solved, why does software keep getting worse?

779 points · 594 comments on HN · read original →

Points and comments are a snapshot, not live.

Despite AI promises, software quality is declining across apps and devices.

The author notes widespread software decay: banking apps require multiple FaceID logins, Slack steals focus to send commands to wrong chats, a car infotainment update introduced bugs like silent turn signals and slow taps. The author blames KPI-driven feature focus over stability, not AI itself. Managers reward new features over bug fixes. The author hopes individual developers will rebel and build better software outside large organizations.

Examples include the LG warranty form failing without visible error, and a PM celebrating the buggy car OS redesign.

What commenters are saying

Commenters largely agree software quality has been declining for a decade, independent of AI. Three camps: one blames misaligned incentives in large orgs where nobody owns anything and PMs prioritize features; another says the root is non-free software giving power to capital over users; a third notes complexity and lack of QA as companies ship faster without care.

A specific claim: poor human support is too expensive for most products, so companies won't invest in it. One mediator reported seeing cases built entirely by LLMs, leading clients to overconfident delusion. The Omarchy Linux distro link was criticized for offering only a video, not text.