America.gov
Points and comments are a snapshot, not live.
America.gov launches as an AI-powered portal for U.S. government services.
The site uses AI to answer questions by sourcing only from official federal, state, and local government websites. It promises no ads, no data collection, and privacy (conversations disappear on exit). The interface offers example queries like passport applications, military service, and Medicare eligibility. Future features planned for 2027 include completing forms and tracking progress. Built by the U.S. General Services Administration's National Design Studio.
What commenters are saying
Commenters are sharply critical. The site is called bloated (25MB vs. usa.gov's 800KB) and janky, with photos failing to load and a chatbot returning 429 errors. It failed a WebAIM accessibility test, violating federal law. Some contrast it with the leaner usa.gov and note the administration laid off experienced USDS and 18F staff. A few see potential for AI chatbots in navigating complex government services, but the dominant reaction is negative.